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image Yogi Bear Jellystone Park Camp-Resort

Millbrook, IL

Reviewed by LIEBERSTEIN on Aug 11, 2008 12:55 AM

QuestionAnswers
Price / Value
Appearance / Cleanliness
Hospitality / Service
Scenery / Environment
Insects / Bugs
Family Friendly
Pet Friendly
Bathrooms
Activities / Entertainment
Location
Overall
Site Type
RV
Do you plan on coming back again?
No
When Did you go Camping?
JULY 30, 2008
Short Summary
Comments:
FIRST, I WANT TO EXPLAIN THAT I AM A VERY LAID BACK PERSON WHO ENJOYS CAMPING VERY MUCH! BUT I NEED TO LET PEOPLE KNOW MY EXPERIENCE AT THIS PLACE SO THAT YOU WONT HAVE TO GO THROUGH WHAT I WENT THROUGH!

I TOOK MY WIFE AND KIDS TO THIS PLACE AND WE RENTED A PARK TRAILER AND IT WAS TOTALLY UNSANITARY. FIRST, WHEN I ENTERED THE TRAILER IT SMELLED MOLDY AND MUSTY, I COULDNT EVEN BREATHE! I TRIED TO MAKE THE BEST OF, UNTIL IT WAS TIME FOR BED. THERE WERE BLOOD STAINS ON THE BED LINEN AND FLEES AND KNATS EVERYWHERE INSIDE THE TRAILER. THE BATHROOM WAS A COMPLETE UNKEMPT MESS TOO! THE PULL OUT BED WAS PAPER THIN WITH NO SUPPORT THAT I WOULDN'T EVEN LET A DOG SLEEP ON! AT 11:00 P.M. I GATHERED MY KIDS AND MY THINGS AND DROVE HOME, HOPING TO SETTLE THIS IN THE MORNING WITH THE MANAGER.

SO, THE NEXT DAY I WENT BACK TO THE OFFICE AND EXPLAINED TO THE WOMEN WORKING ABOUT THE UNSANITARY CONDITIONS AND SHE YELLED OUT "TOO BAD NO REFUNDS". SHOCKED BY THE WAY SHE TALKED, I ASKED TO SPEAK TO THE MANAGER SO THAT I COULD TAKE HIM TO THE TRAILER TO SHOW HIM THE TRAILER AND TO EXPRESS MY CONCERNS ABOUT THE MOLD COMING FROM THE A/C UNIT. - BUT SURE ENOUGH AFTER WAITING AN HOUR AND A HALF HE DIDNT SHOW UP!

I TOOK PICTURES OF THE TRAILER TO PROVE MY CASE TO PEOPLE WHO ARE WILLING TO LISTEN! I AM REFUSING TO PAY FOR THIS WITH MY CREDIT CARD COMPANY AND I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND WITH ILLINOIS COUNTY HEALTH DEPARTMENT.

THEY ALSO CHARGED MY CREDIT CARD ONLY ONE CONCERN.... AND ITS YOUR MONEY. THEY HAVE NO REGARDS FOR THE CONDITIONS OF THE ESTABLISHMENT AND HAVE TEENAGERS RUNNING THE PLACE. TOTALLY UNPROFESSIONAL AND RUDE AND DIRTY! I WILL NEVER BE BACK!



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