| Question | Answers |
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| Price / Value |
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| Appearance / Cleanliness |
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| Hospitality / Service |
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| Scenery / Environment |
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| Insects / Bugs |
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| Family Friendly |
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| Pet Friendly |
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| Bathrooms |
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| Activities / Entertainment |
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| Location |
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| Overall |
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| Site Type |
Tent
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| Do you plan on coming back again? |
No
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| When Did you go Camping? |
June 2008 |
| Short Summary |
Worst Campground I've ever been to |
Comments:
The staff was extremely rude and hateful. Our reservations were messed up and upon arrival on Friday afternoon we were informed that a large party (500 people) had booked the campground for Saturday and that all facilities were blocked for use of the campers from 12-4. We were however told by one of the managers (Willa) that the game room would be open for the children to use. On Saturday after 45 min. in the game room the children came back to the site to inform us that they were told that the game room was off limits as well. They were not allowed to use the pool, the basketball court, the putt-putt area, the slides, the game room, nothing that we had paid for as guests of the campground. When we went to the office to complain about the children being kicked out of the game room we were first laughed at by the staff behind the desk and when we once again asked to speak to a manager, Steve showed up. He said that if we didn't like it the door was right there and to leave. When we asked for our money back for Saturday night he replied that we wouldn't get a dime! Then he accused the kids of being out at all hours of the night running around the campground. All of the children in our group were in the tent and in bed by 9:45 pm. Save your money and time! Go to Jellystone in Natural Bridge or KOA in Wytheville. The site was overgrown with poison oak, the electrical box was exposed, and the sites were not level. And to add insult to injury, all afternoon they were giving hay rides to the people in the private party all through the campground while our children had to sit back and watch as they passed by our site a number of times. This campground is owned by Legacy RV resorts out of Texas. We called there on Sunday when we returned home and spoke to a Bruce who stated that he would get back to us either that night or the next day. We finally had to call him back to have him tell us that the manager was giving a different story and he wasn’t going to do anything for us. These are by far the rudest group of people I have ever had to deal with. They have no idea what they are doing and have no business dealing with the public. It’s clear that all they want is your money and once they have that they could careless about your stay there.
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