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image Riverside Campground

Wells, ME

Reviewed by riverside on Jul 09, 2008 03:18 PM

QuestionAnswers
Price / Value
Appearance / Cleanliness
Hospitality / Service
Scenery / Environment
Insects / Bugs
Family Friendly
Pet Friendly
Bathrooms
Activities / Entertainment
Location
Overall
Site Type
Tent
Do you plan on coming back again?
Yes
When Did you go Camping?
Short Summary
Comments:
In response to the last review:
The ownership changed hands in March of 2007. I worked for the old owner and he was an elderly man that would rarely come to the campground at all-and customer service was by no means his first priority. the old manager, who I'm sure is the man you talked to, would just delete voicemails and sedlom answer the phone. They also didnn't care about the appearance of the park that much either. I still work at the park, but now for the new owners. They have made so many improvements in the past year in a half-I get compliments about it every single day I'm working in the office from both seasonals and transients. They have re-painted all the buildings, re-done the office comlpetely, re-done the pool, added a nem Cedar Works playground-and also moved the playground area away from the entrance to the park. They just added on a laundry room with three washers and four dryers. they are extremely concerned with customer service, and want the park to be known as a family friendly park. In my opinion they're doing a great job. They know that the reputation of the park is not a great one, and they're really working on turning that around.



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